FAQs
What language services does VerbaLink provide?
VerbaLink provides professional document translation, Over-the-Phone Interpreting (OPI), and Video Remote Interpreting (VRI) for businesses, schools, legal organizations, healthcare providers, and other organizations.
How does Over-the-Phone Interpreting work?
Once your account is established, you receive a dedicated phone number that gives you access to an interpreter 24 hours a day, 7 days a week, 365 days a year.
How does Video Remote Interpreting work?
Clients receive a secure link and access code that allows them to connect with a video interpreter on demand, 24/7/365.
How do I request a document translation quote?
Simply go to “Request a Quote” and complete the form and upload the documents you would like translated. We will review the files and contact you with pricing, timing, and any questions before work begins.
How quickly can I receive a translation quote?
Turnaround depends on the size and complexity of the project, but we aim to review quote requests promptly and respond as quickly as possible.
What languages do you support?
VerbaLink supports a wide range of languages for both translation and interpreting. Contact us with your specific language needs and we’ll confirm availability.
Do you work with organizations that need ongoing support?
Yes. We work with organizations that need ongoing access to interpreting and translation services and can tailor solutions to fit their needs.
How do I get started with interpreting services?
Contact VerbaLink to discuss your interpreting needs. Once your account is set up, we’ll provide the access information you need to use OPI or VRI services on demand.
Do you provide certified translations?
If certified translation is required, include that information when submitting your quote request so we can confirm the appropriate service for your project.